|New Connections Process (Domestic and Business Customers)|
|Stage||Service/stage||Action||Documents Required||By whom||Applicable fee||Turn-Around Time|
|1||Wiring Test||Properly fill in LEC’s Form A and B||Passport/ ID (Copy)||Your Electrician||No fee Applicable||Within 5 working days|
|2||Survey Application||Apply for Survey at LEC||Wiring Test Certificate,
|Customer||M 100.00 Domestic Supply
M 250.00 Business Supply
|Within 10 working days|
|Collect and sign the
|Customer||N/A||Will expire in 60 Days from the date the quotation was created if there’s no payment made|
|4||Service Connection||Pay the amount on the quotation as per the terms and conditions of the quotation||Application fee receipt and copy of the quotation||Customer||Pay M500.00 if the quotation is M2000.00.
60% when quotation is more than M2000.00.
|Within 6 weeks from the date of payment regardless of whether quotation was fully settled or 60% paid.|
|5||Commission||Inspection of Service Connection||Advice Form||Metering (LEC)||No fee||Within 7 working days|
|6||Registration||Registration of customers by Prepayment||Advice Form (complete)||Prepayment (LEC)||No Fee||24 hours|