New Connections Process (Domestic and Business Customers)
Stage Service/stage Action Documents Required By whom Applicable fee Turn-Around Time
1 Wiring Test Properly fill in LEC’s  Form  A and B Passport/ ID (Copy) Your Electrician No fee  Applicable Within 5 working days
2 Survey Application Apply for Survey at LEC Wiring Test Certificate,


 Customer M 100.00 Domestic Supply

M 250.00 Business Supply

Within 10 working days
3 Quotation


Collect and sign the


Application Fee


Customer N/A Will expire in 60 Days from the date the quotation was created if there’s no payment made
4 Service Connection Pay the amount on the quotation as per the terms and conditions of the quotation Application fee receipt and copy of the quotation Customer Pay M500.00 if the quotation is M2000.00.


60% when quotation is more than M2000.00.

Within 6 weeks from the date of payment regardless of whether quotation was fully settled or 60% paid.
5 Commission Inspection of Service Connection Advice Form Metering (LEC) No fee Within 7 working days
6 Registration Registration of customers by Prepayment Advice Form (complete) Prepayment (LEC) No Fee 24  hours